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Terms & Conditions

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Deposit & Final Payment

 

Individual Booking
Deposits must be received within three business days of your reservation. Reservations are not confirmed until a deposit is received. The initial deposit is refundable up to 72 hours after payment is received. The premium payment for our Travel Protection Plan must be made within 14 calendar days of the initial deposit/payment (see Travel Insurance on this page). Final payment is due 60 days prior to your departure from your home city or in full at the time reservations are confirmed if less than 60 days prior. If final payment is not received in time, your space may be released; rebooking will then be subject to final availability. Deposits and final payments may be made by check, credit card, wire transfer or money order.

 

Deposit Required


Cruises less than 13 nights - $ 750 per person
Cruises 13 nights or longer - $ 1,500 per person

 

Private Charters
For a private charter, a deposit equal to one-third of the total charter cost is due within seven business days of the reservation. At 270 days (9 months) before departure, a second payment equal to one-third of the total charter cost is due. Final charter payment is due 120 days (4 months) prior to departure.

 

Late Reservations and Name Changes
We welcome late bookings (made 60 days or less before departure), however they do require special services. Full payment is required for late booking before reservations can be confirmed. Wire transfers, checks, credit cards or cashier's checks are accepted for late bookings.

A charge of $50 PP will be made if you request a name change in your travel arrangements after the final payment due date, or 60 days prior to departure. However there is no charge for additional components before electronic documentation.

 

For guests extending their Un-Cruise adventure with a pre- or post-cruise land package, additional fees associated with your land package provider or airlines may also be incurred.

 

Cancellation Policy
Guests who cancel their cruise for any reason, including medical or family reasons, are subject to the following cancellation fees. Please refer to the Travel Insurance section for details on cancellation penalty protection.

 

Individuals:

Days Prior To Departure Per Person Cancellation Fee
91 days or more 50% of initial deposit
90 to 61 days Forfeiture of full deposit
60 to 46 days 50% of gross fare
45 to 31 days 75% of gross fare
30 to 0 days 100% of gross fare

Private Charter:

Days Prior To Departure Per Person Cancellation Fee
Over 365 days 50% of initial deposit
365 to 271 days Forfeiture of full deposit
270 to 121 days 66.67% of gross fare
120 to 0 days 100% of gross fare

Included in your Fare

  • Group transfers and baggage handling between airport/vessel on embark/disembark day
  • Entry fees to national parks/preserves 
  • Most from-the-vessel adventure activities and equipment
  • Exclusive activities and shore visits
  • All meals aboard the vessel
  • Non-alcoholic beverages
  • Wellness Program
  • Onboard expedition/heritage guides and guest experts

Additional Inclusions (Safari Endeavour, Safari Explorer, Safari Quest, S.S. Legacy, La Pinta)

  • Premium wine, beer and liquor (excludes super-premium wines)
  • Breakfast (2) lunch, afternoon tea, and dinner in Quito (La Pinta)
  • All from-the-boat adventure activities
  • A complimentary massage (excluding Safari Quest and La Pinta)
  • All port fees and taxes
  • Roundtrip airfare between Quito and Galápagos Islands (La Pinta)

Not included in your fare

  • Airfare to and from your home city
  • Discretionary gratuities to vessel’s crew, typically 5-10% of fare
  • Travel insurance
  • Optional excursions and land tours
  • Wine, beer and liquor (Wilderness Adventurer, Wilderness Discoverer, Wilderness Explorer)
  • Port fees and taxes (Wilderness Adventurer, Wilderness Discoverer, Wilderness Explorer)

Travel Documents
All travel documents and information are e-documents and sent by email approximately 45 days prior to your departure. Reservations must be paid in full and all required Guest Information Forms must be received for this to happen. We ask that you submit all required Guest Information Forms no later than 60 days prior to your departure. Late receipt of Guest Information Forms and Final Payment will delay your travel documents.

 

Tour Omissions by Traveler
No refund is made for any tour or activity, transfer, meal or accommodation which is voluntarily omitted by the traveler or is due to airline delays or other acts beyond the control of The Carrier.

 

Baggage
InnerSea Discoveries Alaska, Inc. (dba Un-Cruise Adventures dba American Safari Cruises dba Innersea Discoveries) hereafter known as “the Carrier”:

A. With respect to the Carrier’s cruise in the Sea of Cortez, Galápagos Islands, or any other cruise that does not begin, end or call at a port in the United States, The Carrier shall be entitled to the benefit of all limitations, rights and immunities conferred by the Convention Relating to the Carriage of Passengers and Their Luggage by Sea of 1974, as well as the Protocol to the Convention Relating to the Carriage of Passengers and Their Luggage by Sea of 1976 (“Athens Convention”).


B. Is responsible for loss or damage (other than normal wear and tear) to baggage only when under the direct control of our employees. Our liability will not exceed $200 per guest. At other times, including on air flights, transfers, or in hotels, baggage loss or damage is subject to those operators' policies. All luggage may be subject to security search prior to boarding.

 

Additional Costs En Route
Inclement weather and other conditions beyond the control of the Carrier may prevent or delay travel. If, as a result, the traveler must book additional hotel accommodations or transportation, all added costs are the responsibility of the traveler, not that of the Carrier. We will attempt to reschedule any of these arrangements subject to availability. If The Carrier cancels or omits a portion of the cruise-tour for reasons under its control, the traveler will receive a pro-rated refund for the portion of the cruise-tour canceled or omitted. The Carrier is not responsible for consequential damages due to schedule changes, whether or not the company's control.

 

Changes by the Carrier
The Carrier reserves the right to make changes in the published itineraries as necessary for the safety of the passengers and crew, to meet schedules, and for other reasons, and to substitute vessels of similar or superior quality to those featured in this web site. The Carrier reserves the right to change, modify, or cancel a scheduled departure (with notification). Due to the nature of our explorations, itineraries are guidelines and will change in order to maximize wildlife and natural encounters. Variations in itinerary and the order of days may occur. Itineraries presented can change due to weather or other conditions beyond the control of The Carrier/The Carrier. The Carrier reserves the right to make changes to itineraries, dates, pricing, and policies.

 

Policy on Children
Families with children ages 12 and under should target our select “Kids in Nature” departures or book a private charter for the whole family. It is the parents’ or guardians’ responsibility to supervise their children at all times. Contact our Sales Counselors or refer to our website for full details.

 

Gratuities
Gratuities to recognize crew members' excellent service are a personal matter and are entirely at the discretion of the traveler. Recommended amounts are available on request.  

 

Smoking
Smoking is allowed only in designated areas on outside aft decks. Smoking is not allowed inside the boats at any time.

 

Health and Disability Requirements
Guests must notify us in writing at the time of booking of any physical or mental illness, disability or other conditions for which special accommodations or the use of a wheelchair is necessary or contemplated. Also we must be notified of any medical treatment that may render the guest unfit for travel or constitute a risk or danger to the guest or anyone else on board. Guests needing any form of assistance and those who are physically disabled must be accompanied by someone who will take full responsibility for any needed assistance during the cruise and in the event of an emergency. We reserve the right to refuse passage to anyone who, in our sole opinion, may affect the health, safety or enjoyment of other guests. Guests requiring a wheelchair must provide their own collapsible wheelchair. Please be aware that some ports of call, shore excursions, docks, gangways and other ship requirements may preclude a wheelchair guest from leaving the vessel; this decision will be made by the captain and is binding. Additionally, there may be certain physical conditions, including raised doorway thresholds from 2 to 16 inches, stairways and narrow passageways within the boat that may limit or preclude the accessibility of wheelchair guests to some areas. Due to the limitations of vessel facilities, bookings cannot be accepted for women who will be 30 weeks or more pregnant at the conclusion of travel. Women in their third trimester (greater than 24 weeks, but less than 30 weeks) must submit a letter from their physician granting permission to travel by boat (and for air travel, if applicable).

 

Non-Discrimination Notification Under Title VI, Title IX
It is the policy of the Carrier not to discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, ancestry, national origin or veteran status in its educational programs, activities or employment as required by law.

 

Travel Insurance
The Carrier has developed a travel protection plan to offer our guests a wide range of services at reasonable rates. We strongly recommend that you purchase travel insurance to protect yourself against cancellation penalties and enjoy your trip with complete peace of mind. You will also be covered for losses due to trips cut short by illness or family emergencies or costs of baggage lost or damaged. In order to have the pre-existing medical conditions exclusion waived, this program must be purchased within 14 calendar days of the initial deposit/payment and is not refundable or transferable under any circumstances. A Description of Coverage will be sent with your invoice. Should you wish to purchase the insurance, please see our Web site or call our Sales Counselors for premiums and other details.

 

Photographic Images
The Carrier takes photographs of various activities throughout each cruise that sometimes include guests. Some images will be used for promotional purposes. Guests who prefer that their image not be used can notify the Expedition Leader on board. Guests who give images to our onboard team are thereby giving the Carrier permission to use such images for promotional purposes.

 

Identification and Immigration
Most countries require that your passport be valid 6 months beyond your arrival into that country. It is your responsibility to verify entry requirements with your consulate/embassy/state department to ensure your passport and other travel documents meet the entry requirements for the country you are traveling to. Failure to do so could result in denial of entry into that country. People carrying a U.S. passport can find more information about requirements here: travel.state.gov/content/passports/english/country.html

For all cruises passing through Canadian waters or entering an international port, valid passport books for all passengers are required. U.S. passport cards are not valid for entry into other countries. You must have passports with you on board the vessel and provide us with your passport information prior to your departure. We are required to provide U.S. and international government agencies with this information weeks ahead of each departure.

 

Past felony convictions may disqualify individuals from entry into foreign countries. Guests are advised that a D.W.I. (Driving While Intoxicated) or D.U.I. (Driving Under the Influence) may be considered a felony in other countries, including Canada. It is the client’s sole responsibility to ensure the immigration eligibility of all traveling party members for any foreign countries included in this itinerary.

 

In addition, the U.S. Department of Homeland Security and U.S. Department of State recommend that U.S. travelers leaving the country research the entry documents required for their destination country prior to departure. The entrance requirements for specific countries can be found at travel.state.gov.

 

The Carrier is an equal opportunity provider, operates in the Tongass National Forest under a special use permit from the USDA Forest Service and in Glacier Bay National Park as an authorized Concessioner of the National Park Service, Department of Interior.